St. Teresa's Hospital

Covid-19/Fever (Paediatrics) Clinic

(Service Commencement: 21 March 2022)

Advance online booking is required. Daily quota is limited, first come first served.

Service Objective

This service is for returning patients only; this service is not applicable to new patients.

*Do not include laboratory, imaging and inpatient services.

Covid-19/Fever(Paediatrics) Special Clinic Workflow

Online Booking Request

Surname:
Given Name:
Covid-19 Consultation	Fever Paediatrics
Booking Date:
Booking Time:
Please select medical practice:	Western Medicine Chinese Medicine

Chinese Name:
Contact No (Whatsapp):
Email:
Date of PCR/RAT Positive Result (if applicable):

I confirm that by carefully reading that I do not have the listed health conditions and conditions

Service Hours

Monday to Friday: 9:00 am to 5:00 pm

Saturday: 9:00 am to 1:00 pm, Excluding Sundays and public holidays

(If you have any questions, please call 2200-3250/ 2200-3251 during service hours)

Consultation Fee

Consultation: HK$ 180 (Additional charges may be applied after consultation)

Drugs: Charged according to prescription

Payment Method

Consultation Fee $180 - Online payment by using Direct Deposit to Hang Seng Bank, Alipay, or WeChat Pay
Drugs – payment at the COVID / Fever Special Appointment Area by using Visa, Master, UnionPay, JCB, Alipay, or WeChat Pay

Road Map

Notes

The Covid-19/Fever(Paediatrics) Special Clinic is for consultation only, do not include laboratory, imaging and inpatient services.
Except for the designated area of the Covid-19/Fever(Paediatrics) Special Clinic, patients are not allowed to enter other areas of the Hospital.
If patient is late for the scheduled appointment, he/she may need to wait for the next available time slot or subject to possible rescheduling.
If necessary, medical staff may request the patient to undergo the RAT again on the designated sport. You can purchase the RAT kit through vending machine or nearby shop.
All persons are required to wear surgical masks at all times in the Hospital. Those who do not comply with this rule will be asked to leave.
Please note that the above-mentioned arrangements are subject to change in accordance with the epidemic situation without prior notice and the Hospital reserves the rights for final decision.

Frequently Asked Questions

Who can use the physical consultation services at St Teresa's Hospital?

This service is for returning patients only; this service is not applicable to new patients
Proof of 2019-nCoV infection, such as positive result from self rapid antigen test, positive nucleric acid test report or positive notice of saliva test, is required.
Fever Paediatrics patients

Can I book for another person?

Yes, you may book for another person upon provision of necessary information for registration

How much is the consultation service fee?

Consultation Fee $180 - Online payment by using Direct Deposit to Hang Seng Bank, Alipay, or WeChat Pay
Drugs – payment at the COVID / Fever Special Appointment Area by using Visa, Master, UnionPay, JCB, Alipay, or WeChat Pay

Can I use medical vouchers or make an insurance claim?

Not applicable for Medical Card or Letter of Guarantee issued from insurance companies and Health Care Voucher.

How do I know my appointment request has been confirmed?

After you received booking confirmation email, please complete the payment of consultation fee of HK$ 180 on the same day, and return email by capturing screen shot of payment slip.

Can I change or cancel my confirmed appointment?

Once the payment is made, the appointment is confirmed, whereas cancellation, rescheduling, transfer or refund will not be accepted.

What payment methods are accepted for the pre-payment of consultation service of HK$180?

What payment methods are accepted for other services fee such as drugs (if any)?

How do I get the medicine after consultation?

If I fail to attend the physical consultation at the scheduled time, can I get the refund?

No. If you fail to attend at the scheduled time, we will NOT refund the payment and will under no circumstances be liable for the costs or expenses arising therefrom or any impact on your medical condition.

Instruction for Physical Consultation Registration

You will be registered for a doctor's consultation at COVID / Fever Special Appointment Area.